Legal.
The documents that govern Ordoria Business, written under the law of England and Wales.
Updated 7 October 2026
- Privacy NoticeWhat personal data we collect, why, who we share it with, how long we keep it and your rights under the UK GDPR.
- Business Terms of ServiceThe agreement between Ordoria and a business that orders on the platform: the service, fees, One, data and liability.
- Acceptable Use PolicyWhat no business, supplier or user may do on the platform, and what happens if they do.
- CookiesAnalytics cookies only if you accept them, and the cookies the web panels set to keep you signed in.
Agreed Separately
Shared When You Sign Up.
These are agreed in the app at sign-up or signed with suppliers, so they aren’t published here. Ask for any of them at support@ordoria.com.
- Marketplace Ordering Terms
- Payment Terms
- Data Processing Agreement
- Service Level Agreement
- Returns and Credit Note Policy
- Supplier Agreement
- Data Sharing Agreement
- Product Content Licence and Food Information Warranty
- Promotions and Pricing Terms
- API and Integration Agreement
- End User Licence Agreement (mobile app)
- Sub-processor List
